According to a recent book The Geography of Bliss by former New York Times reporter Eric Weiner the British rank among the least happy people on earth. Weiner writes: "In Britain the happy are few and suspect. For the British happiness is a transatlantic import. And by transatlantic they mean American. And by American they mean silly infantile drivel."
Now I will confess that I have sometimes felt a bit self-conscious in Britain about my general state of optimism. I once had a distinguished City banker advise me to stop smiling so much because investors and analysts would find it incongruous with the weak state then of Reuters. However I have also known some hugely positive optimistic subjects of the Queen. In Britain it seems to me that individuals can be quite positive but there is a social dynamic that compels them to veer to the negative when they form groups. In part this produces a delightful self-deprecating humor and an absence of the prideful boasting to which my American compatriots have been known to fall prey. However unchecked group negativism can undermine performance.
There is now a substantial body of scholarship which supports the seemingly obvious point that people are attracted to high-energy positive individuals and that a positive attitude can be demonstrated to improve performance. See Positive Leadership: Strategies for Extraordinary Performance by Kim Cameron. In medicine the placebo effect is well documented. However the power of positive suggestion can perhaps be seen at its strongest in sports. Does the coach instruct his promising pole vaulter to envision herself failing to clear the bar as she runs down the approach? When the star athlete is in "the groove" does she imagine that she can never achieve her objective? Of course not. The same principle can be seen in business. So for example few great salesmen boost their confidence before a key client meeting by reminding themselves that the product they are selling sucks and that no one is likely to be interested in it.
In the British boardroom a great deal of activity seems to be focused on avoiding the negative. Required standards of corporate governance not only create a strong Chairman to oversee the Chief Executive but also a Senior Independent Director to oversee the Chairman. Why I often wonder is there not a need for a Super-SID to oversee the SID and so on? Similarly much executive compensation policy seems to focus on avoiding that cardinal sin a "payment for failure" rather than on providing a large upside to incentivize extraordinarily good performance. Could it be that business is seen as something inherently bad that needs to be constrained?
I will readily admit that US corporate governance has historically been too permissive of large exit payoffs for non-performing executives and clubby boards dominated by CEOs but this has been changing in recent years. However I think that fundamentally Americans believe that business is a good thing for society and that notwithstanding its Enrons Worldcoms and sub-prime crises it should be encouraged and not unduly restricted by rules seeking to prevent the odd abuse. Much of the debate on Sarbanes-Oxley turns on whether the US has now gone too far in seeking to constrain malfeasance.
So perhaps societies tailor their laws and attitudes to business to suit their national character. An optimistic "sky’s the limit" bravado for the Americans and a somewhat dour "avoid the worst" demeanor for the British. This might explain why the US is plagued by so many corporate scandals but also why it has the most successful venture capital industry. Each culture has much to learn from the other but it may turn out that the students are not "wired" to learn the lesson.
Mr.Glocer I appreciate your blog perspective and the conversational tone you bring to it. From a relational standpoint your balanced analysis and introspective review of matters affecting the global economy Reuters and Thomson encourages trust and cultivates a sense of direction and engagement. The fact that you take the time to share your personal thoughts in a plain and direct manner is a sign of your awareness and investment in the computer-mediated world. Keep up the good work. ~Spike
Hi Tom I have been following your blog and my perception is that you are a great optimistic and compassionate leader who is not only concerned about the shareholder
Dear Tom I have always amazed to see how you find time to reply to each and everyone’s message or mail no matter the importance of the content. There is least doubt in anyone’s mind that Thomson Reuters will flourish under you in the days to come. I truly believe that if the shareholders customers and employees of Thomson Reuters are getting benefited out of the corporation’s performance a big chunk of its credits should certaily goes to you. Shan.
Language translation is a key factor in measuring optimism. In English English we say “not too bad thanks” and it has precisely the same meaning as “awesome” in American English. Scratch beneath the surface and we Brits are not quite so pessimistic as we first appear. But what is optimism? It seems that the brain’s rostral anterior cingulate cortex is related to optimism (1). How do we know? Well that’s thanks to Functional MRI scanning. MRI is a British invention that was commercially exploited by US business. Now that does highlight a significant transatlantic difference. Knowing which bit of the brain contributes to optimism still doesn
I applaud you for your extraordinary leadership and exciting launch of a new company. Your optimism and vision are evident throughout your blog and your remarks at the company
Hi Tom I am new to this space and kind of feel good to read what you have written. I won
Dear Tom I confess I came across your blog hoping for a way to reach you commercially. That said as I wrote earlier I really was touched by your comments on the joy of relating sans cell phones and Gameboys*. Skipping through the rest of the blog just makes me want to work with you more. As an American I especially liked “Think Positive”. Thank you for being approachable. Let’s work together. Over the past few months we have been putting the final touches on iNsight an information engine that empowers users with “the right information at the right time.” By hovering the mouse over words in IE Firefox Word Excel and other apps a popup window instantaneously displays text image and other key information. Instead of manually searching and retrieving information users experience augmented learning as they interact with email websites and documents. Imagine if the Thomson-Reuters’ massive storehouse of information – industry codes patents drugs – could also be a trusty companion over many aspects of computing – e.g. Firefox IE Word Excel Outlook Skype and other applications. In many ways it is related to your Intelligent Information. We dream of TR – everywhere. Since the iNsight-engine already includes all the logic to sell itself (trial licensing payment) it also further monetizes the value of the users you already have. iNsight came out of our Chinese-English learning tool iCE. You can see http://www.screencast.com/t/P7PatNCtb for a quick demo. I am really excited to hear back from you. Please write back. If you prefer chatting by phone call me at 888-985-6788. We are in Mountain View CA. Respectfully Tim Uy President Loqu8 Inc. http://loqu8.com 888-98LOQU8