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No, I am not dead nor silenced by the PR machine

Some of you have noticed that I have not posted in a long time.  I am not dead, nor is there a conspiracy by the Reuters PR or Legal Departments to silence me.  The truth is that I have been very busy working on the Thomson-Reuters acquisition and, when not at work, playing with my kids on the beach.

Planning for the acquisition integration is still taking up most of my time these days, but I am eager to begin writing again.  I read some very good books over the summer, including, What is the What by Dave Eggers; The Yiddish Policman's Union by Michael Chabon; Suite Franciase by Irene Nemirovsky, and An Equal Music by Vikram Seth.  Now my reading has returned to the usual dull but worthy marketing and finance memos.

Lots of interesting things going on in the world, including the credit/liquidity crisis; a hotly  contested presidential election in the US; new leaders in France and the UK; and the melting of the polar ice cap. Meanwhile, getting an LBO done in September is about as likely as a resurgence in CD music sales.

Stay tuned. 

Published Sunday, September 16, 2007 5:23 AM by Tom Glocer

Comments

 

Sommerwindg said:

Mr. Glocer,

I am new to your blog and look forward to reading more. Your opening for this entry was great.

Sommerwindg
September 26, 2007 8:28 PM
 

Don Matthews said:

Mr. Glocer, I've been watching Thomson for a while and think the sale of its learning assets, the Reuters merger and naming you to “drive the ship” are all brilliant moves – congratulations!!

Given your blog and obvious appreciation of technology, I am sure you will value the following questions I pose to challenge some existing paradigms within your firm and to expose some significant market share and margin opportunities as well.

(a) Do you believe that the number of people who adopt and use your products is a mission critical success factor?
(b) Do you know your current adoption rates both generally, and more importantly, in terms of the right features being used by the right people (role-based adoption)? If you do know these results, I suspect they are similar to other comparables of 5-20% maximum, certainly Bloomberg's is low.
(c) Do you believe that ensuring 85%+ of your user base use exactly the features and functions that maximize each individual’s role-specific performance objectives would improve acquisition, loyalty, value, switching costs and therefore be of significant strategic value to Reuters?
(d) Moreover, if the key to ensuring “perfect adoption” is a scalable, multi-language ability to ensure role-specific knowledge exchange, would you not agree then, that the same solution could also be used to improve the transfer of  the right financial information to the right customers who most need and value it (read >revenue)?

I am deeply confident some unique, “mass customized” end user adoption, loyalty and knowledge exchange processes I invested $10MM and 10 years developing can win Reuters significant, even debilitating market share from Bloomberg.

When you find some time, I would very much like to share with you these ideas and the material results achieved with the likes of Bell, HP, Rogers Communications, Bank of Montreal and others.

Sincerely,

Don
October 5, 2007 7:30 PM
 

jsree said:

Hi

Happy to Join you all. All the best and I have watching this aqquision form the beginning . Historic and a challanging one.keep it up and go a head

Hope to meet you when you come to India
July 18, 2008 8:00 AM
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